You have chosen an 01/02 UK City Number

Virtual telephone numbers in the UK are also known as local telephone numbers, ghost telephone numbers, areacall telephone numbers and remote call forward telephone numbers.

Local virtual telephone numbers are mainly used by companies who want to advertise in an area of the UK where they do not have an office. The virtual telephone numbers we supply simply get forwarded to your existing landline or mobile making you look local.

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Terms & Conditions for 01 / 02 UK City numbers

  1. There is no "connection fee" to be paid.
  2. There is no deposit to be paid.
  3. The fee charged covers the rental of the number and will include the provision of 120 minutes per month for the agreed rental period.
  4. The first 120 minutes of calls in excess of the agreed number of minutes each month will be charged in arrears at the rate of 5p per minute or part thereof
  5. Calls to Mobiles are charged at 12ppm for all calls and inclusive minutes are not applicable if numbers terminate to a Mobile number.
  6. Payment of this or any other sum will be taken from the credit card used at the time of first ordering the number.
  7. A VAT invoice will be sent to the email address given to cover each payment that is taken.
  8. No itemised bill will be sent at any stage.
  9. VAT invoices will be sent via email only.
  10. An option to renew the use of the number will be given before the end of the term. Only if this option is declined or goes unanswered before the renewal date will the number be disconnected.
  11. 01/02 UK City numbers can only be routed to UK land lines. They cannot re routed to mobile numbers or land lines outside of the UK.
  12. Sure Communication (sur.co.uk) Ltd reserves the right to suspend the use of any 020 number in the event that any sum is outstanding for more than seven days without further recourse to the client.
  13. A re-connection fee of £25 will be charged should re-connection be necessary.
  14. A re-programming fee of £25 will be charged each time the destination number needs to be altered.
  15. Any request to cancel an order must be received within 7 days of the original order.
  16. A cancellation/port away charge of £35+VAT will made to cover the administration costs and the credit card processing fees.
  17. Sure Communication (sur.co.uk) Ltd reserves the right to cancel or reallocate numbers at its sole discretion should it have reasonable cause so to do.
  18. 01/02 UK City numbers will be routed to the requested land line within two working days of the receipt of order.
  19. All prices exclude VAT and are subject to a minimum 12 month contract.


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