Businesses that rate customer service as highly as making sales tend to be the ones that grow faster and gain the best reputation. Which is why recruiting a CRM system is often behind major business success stories these days. If you’re still unsure about whether...
It is staggering to learn that most Managers are spending a whopping 30% of their time wading through emails! A lot of other time is spent in meetings which studies show is largely a waste of valuable hours that could have been used for more...
Before you even install a CRM system into your business it is vital that you create a CRM culture so everyone in the company can understand how this multi faceted business tool can be a benefit to their role, instead of a burden. Installing a...
Due to the success of the Morgan Motor Company Bespoke Dealer Portal, we were invited to deliver a presentation at the recent Global Dealer meeting to announce recent enhancements which have contributed to a 95% increase in sales leads via the portal when comparing...
There are many Customer Relationship Systems on the market now which is no bad thing because CRM’s are an incredible invention but then there are some of them which have taken things a little too far and made executives lives more difficult instead of...
Implementing a new CRM system can be a daunting prospect even for the most informed manager. We are, after all talking about managing an immense amount of data. Businesses of all sizes produce a huge amount of data but then you add in all that’s...
SurCo have introduced a really handy addition to our CRM system which greatly benefits our users and saves a lot of valuable time. Our aim with the SurCo CRM is ensure it provides you with everything you need in one easy to use platform, so...
On the 30th June 2014 changes will become affective to the Flexible Working Regulations which means that all employees who have completed more than 26 weeks’ continuous service will be legally entitled to request flexible working and employers will be required to consider all...
Despite the constant messages we all receive via the internet that email is dead, recent studies have shown that it is in fact very much alive and should be a large part of your businesses marketing strategy. Email marketing has in fact been ranked as...
Having recently joined the team, we asked Vicky Galdeano to give us her inside perspective on why she believes every company should have a CRM and why the SurCo Customer Relationship Management system is worth investing in. Here's our insiders perspective of SurCo CRM: In my...